Performance Management Definition

performance management

Performance management is the process of creating a work environment or setting in which people are enabled to perform to the best of their abilities. Performance management is a whole work system that begins when a job is defined as needed. It ends when an employee leaves your organization.

Many writers and consultants are using the term “performance management” as a substitution for the traditional appraisal system. I encourage you to think of the term in this broader work system context. A performance management system includes the following actions.

•     Develop clear job descriptions.
•     Select appropriate people with an appropriate selection process.
•    Negotiate requirements and accomplishment-based performance standards, outcomes, and measures.
•     Provide effective orientation, education, and training.
•     Provide on-going coaching and feedback.
•     Conduct quarterly performance development discussions.
•   Design effective compensation and recognition systems that reward people for their contributions.
•     Provide promotional/career development opportunities for staff.
•     Assist with exit interviews to understand WHY valued employees leave the organization.